By accessing or using Qowla you agree to be bound by these Terms of Service. Please read them carefully before subscribing.
Qowla is a gamified fitness tracking platform operated by Qowla, a sole trader registered in the United Kingdom. The service provides:
- Structured workout programmes organised into cycles
- Calorie and macro tracking with meal logging
- A gamification system including Form points, rank progression, streaks, and a virtual Form Store
- A leaderboard for community competition within archetypes
- Weekly check-ins and progress reporting
We reserve the right to update, modify, or discontinue any feature of the service at any time. Where changes materially affect your subscription, we will provide reasonable notice by email.
Access to Qowla requires a paid subscription of £12 per month, billed monthly through Whop. By subscribing you authorise Whop to charge your payment method on a recurring monthly basis until you cancel.
Subscription management (including cancellation) is handled entirely through your Whop account. Cancelling stops future charges; your access continues until the end of the current billing period.
Qowla reserves the right to change the subscription price with 30 days' notice to existing subscribers. Price changes will not affect your current billing period.
If you are not satisfied with Qowla, you may request a full refund within 7 days of your first payment by emailing qowla@qowla.org with your registered email address and reason for the request.
Refunds are not available after the 7-day window has passed, for partial billing periods, or for subsequent monthly charges after the first payment. Refunds are processed within 5–10 business days to your original payment method.
Misuse of the refund policy (repeated sign-ups and refund requests) may result in permanent account suspension.
Your Qowla account is personal and non-transferable. You agree to:
- No sharing — you may not share your login credentials or allow any other person to access your account. Each subscriber must have their own account.
- Accurate information — provide truthful data during sign-up and onboarding; inaccurate body metrics will produce incorrect calorie targets
- One account per person — creating multiple accounts to gain an unfair advantage on the leaderboard or to abuse the refund policy is prohibited
- Respectful conduct — any misuse of community features in a manner that is abusive, fraudulent, or harmful to other users may result in suspension
You are responsible for maintaining the security of your password and for all activity that occurs under your account.
You may close your account at any time by emailing qowla@qowla.org. Account closure does not entitle you to a refund outside of the 7-day window.
We may suspend or terminate your account immediately, without notice or refund, if you:
- Breach any provision of these Terms
- Share your account credentials with others
- Attempt to manipulate workout logs, Form points, or leaderboard rankings fraudulently
- Engage in conduct that is abusive, illegal, or harmful to Qowla or its members
Upon termination your access ceases immediately. Your data will be retained for 12 months in line with our Privacy Policy, after which it will be permanently deleted.
Qowla provides fitness guidance and tracking tools for informational purposes only. The service is not a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider before beginning any new exercise or nutrition programme, particularly if you have a medical condition or injury.
To the fullest extent permitted by law, Qowla's total liability to you for any claim arising from these Terms or your use of the service shall not exceed the amount you paid in subscription fees in the 30 days preceding the claim.
We are not liable for any indirect, incidental, special, or consequential loss including loss of data, loss of profits, or loss of fitness progress resulting from service outages, data inaccuracies, or reliance on information provided by Qowla.
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot lawfully be excluded under English law.
All content within the Qowla platform — including workout programmes, cycle structure, Form system design, rank names, and brand assets — is the intellectual property of Qowla. You may not copy, reproduce, distribute, or create derivative works from any Qowla content without prior written permission.
These Terms are governed by and construed in accordance with the laws of England and Wales. Any dispute arising from these Terms or your use of Qowla shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you are a consumer resident in Scotland or Northern Ireland, you may also bring proceedings in your local courts.
For any questions relating to these Terms, contact us at: